Shipping

We ship worldwide. Most orders (except for custom-made ones) will be shipped in 48 hours once the payment is received. We will do our effort to make sure that customers could receive the parcel in time, but we are not responsibility for transit time.

For costume-made products, it will take 2 - 3 days to make, time will be longer during Halloween time or festival time.

Shipping Methods:
1. Standard Shipping : Estimated delivery time within 10 business days.
2. Fast Express : Estimated delivery time within 3 business days.

If you need the order urgently, please choose fast express. We will charge you some extra shipping cost, the extra shipping cost is calculated according to your detailed shipping address and the weight of your package. If you want to update the shipping method, please contact our customer service to get more information.

In order to receive parcels successfully, please fill in your information correctly.

Shipping cost will be shown before you submit the order, and the cost is depending on country as well as weight of the product. We provide combine shipping service for multiple purchase.

 

Q: When will I receive my order?

A:Items are usually shipped in 1 - 2 working days after payment received.

We cooperate with China Post office,TNT, DHL,EMS,UPS etc.,what's more, we can ship fromUSA,UK,France

Germany warehouse which will take less time to arrival.

But it takes long time to some far away counties, such as Brazil, Chile, Uruguay, Argentina, Ecuador, italy, Indonesia and so on

just be patiently ! To remoted area, we will charge more of the shipping fee.

 

if the customer pull back or bought the wrong item,want a full refund,if package is unsent, give a full refund;but once the parcel has been shipped out,

we are sorry you can not apply for a refund,except has not received or lost.

 

Q: If not satisfied with the product can return?

A:Of course, But all returned items must be:

● in new condition

● cannot be tried on or worn

● with all original packaging and tags attached

● sent back within 5 days of receipt

Items that do not meet these criteria will be charged a 50% fee OR you can opt to have the items sent back

Standard Domestic or International reshipping fees will be charged.

Shipping fees for returns are to be paid by the customer. We are not responsible for lost or damaged packages.

Promotional items of the product being returned must also be sent back, otherwise retail value will be charged.

2019-12-15 15:05:35