At Buy-cosplay.com, the orders (except for custom-made costume) will be shipped in 48 hours once the payment is received. We will start to stock a lot of costumes in August every year to meet customers' needs for Halloween orders. All items are carefully and securely packaged for safe transport and are fully insured. Shipping fees are based on your order's price, destination and shipping method. We will do our best to make sure that customers could receive the parcel in time.
All orders are processed Monday through Saturday.
Delivery Time = Processing time(1 - 2 days) + Production Time(only custom order) + Transportation Time(Refer to the below chart).
Customized items is MADE-TO-ORDER and it is not in stock. PROCESSING TIME needs 3 - 5 days.
For all the custom-made costumes, once the order of customized item is placed, it can be cancelled within 24 hours free of charge. If production has started, there is NO CANCELLATION, NO ALTERATION, NO RETURN to the order.
The risk of loss would be passed to you if you made any mistakes of shipping address when filling out the purchase forms.
Shipping method and cost:
| Shipping Method |
Region |
Order Subtotal |
Shipping Cost |
Standard Shipping
(China Post) |
Worldwide |
Under $50 |
Free |
| $50 - $100 |
$10.00 |
| $100 - $200 |
$15.00 |
| Above $200 |
$30.00 |
Express Shipping
(DHL express) |
Under $50 |
$20.00 |
| $50 - $100 |
$25.00 |
| $100 - $200 |
$30.00 |
| Above $200 |
$50.00 |
Shipping method and transportation time:
| Shipping Method |
Region |
Transportation time |
Standard Shipping
(China Post) |
USA(Excluding 16 U.S. territories) |
10 - 15 days |
| Europe (GB,DE,FR, etc) |
10 - 12 days |
| North America(CA, MX, etc) |
12 - 15 days |
| Oceania(AU, NZ) |
12- 15 days |
| Others |
20 - 30 days |
Express Shipping
(DHL express) |
North America(US, CA, MX) |
3 - 5 days |
| Europe |
5 - 7 days |
| Oceania(AU, NZ) |
5 - 7 days |
| Others |
7 - 10 days |
About Shipping
(1) The above costs are quoted in USD.
(2) In order to receive parcels successfully, please fill in your information correctly.
(3) For standard shipping, we usually ship by China Post series products (such as E-packet). You can track it on the website: https://www.17track.net
(4) For express shipping, we usually ship by DHL express. You can track it on the website: https://www.dhl.com/cn-en/home.html
(5) If you want to update the shipping method, please contact our customer service ASAP. Email: [email protected]
(6) We choose tax-included express delivery in European, so you don't need to pay. Tariffs in Canada, Mexico are normal. The specific tariffs are regulated by local policies, and we will try our best to ensure the interests of our customers. If have any problem please contact us.
